Introduction - Customer Experience Excellence Award (Retail & Hospitality)
Award Description:
This category celebrates standout customer service and brand experience in the retail and hospitality sectors - where reputation, loyalty and service excellence drive long-term success.
Why Enter?
If your team delivers experiences that customers remember and recommend, this is your opportunity to be recognised as a service leader in the region.
What the Judges Will Look For:
· Consistent, excellent customer service
· Innovation or creativity in customer engagement
· Feedback, reviews, or customer satisfaction measures
· Staff training or culture that drives great service
Eligibility
Eligibility
To be eligible, applicants must:
· Be based in the Mid-West Region (with at least 12 months of trading in the region)
· This category is open to:
o All types of retail and hospitality businesses, including those trading online or through physical stores.